Privacy policy.

Information we collect

We collect only information you provide or that is needed to deliver our services: your name and contact details, property address and information, assignment details, communications, documents and photographs you submit, and billing information.

Quote-form information is transmitted through Zoho. Communications may also be processed through Google Workspace and RingCentral. Payments, where applicable, are processed by the payment provider identified to the client.

Purposes

• Respond to requests and prepare a quote;
• plan, perform and document an inspection assignment;
• communicate about an appointment or service, including SMS with consent;
• meet accounting, contractual, professional and legal obligations;
• improve the site and our services using aggregate statistics.

Cookies and audience measurement

The site uses functional storage to remember your privacy preference. Google Analytics is loaded only after you accept. You may decline without losing access and change your choice at any time using “Privacy preferences” in the footer.

Service providers

We do not sell personal information. Information may be disclosed to providers that support our services, only for their assigned functions and under applicable agreements. Some providers may process data outside Quebec; required assessments and safeguards must then be applied.

Retention and security

Information is retained only as long as needed for the stated purposes and applicable obligations, then destroyed or anonymized under our retention rules. We apply administrative, technical and physical safeguards proportionate to the sensitivity of the information.

Your rights

You may request access, correction or, where provided by law, deletion or portability. You may withdraw consent for future use. Write to info@groupeinspek.com. Identity verification may be required.

Incidents and complaints

Privacy complaints may be directed to the person in charge. Confidentiality incidents are assessed and handled under applicable requirements, including records and notices when required.

Changes

We may update this policy when our practices or providers change. The date of the current version appears on this page.